Terms & Conditions

The TRIBE Shop

TERMS OF USE OF THE WEBSITE

As a condition of your use of this Website, you agree that:

1. You are at least 18 years of age;

2. You will use this Website in accordance with these Terms of Use;

3. You will only use this Website to make legitimate purchases for you or for another person for whom you are legally authorized to act;

4. You will inform such other persons about the Terms of Use that apply to the purchases you have made on their behalf, including all rules and restrictions applicable thereto;

5. All information supplied by you on this Website is true, accurate, current and complete;

6. You will safeguard your account information and will supervise and be completely responsible for any use of your account by you and anyone other than you.

7. We retain the right at our sole discretion to deny access to anyone to this Website and the services we offer, at any time and for any reason, including, but not limited to, for violation of these Terms of Use.

8. TMR LTD. DOES NOT REPRESENT OR WARRANT THAT TRAVEL TO SUCH AREAS IS ADVISABLE OR WITHOUT RISK, AND IS NOT LIABLE FOR DAMAGES OR LOSSES THAT MAY RESULT FROM TRAVEL TO SUCH DESTINATIONS. 

ORDERS

Purchases made on shop.carnivaltribe.com are for costume packages ONLY. The purchase of a costume packages does not reserve attendance to Melé Destinations: Cancun OR the Carnival at Melé Cancun. Customers must purchase attendance packages for Melé Destinations: Cancun via their website www.meledestinations.com.

PAYMENT OPTIONS

1. VISA and MasterCard credit cards are the only methods of payment accepted. Your credit card will be charged in US dollars by TMR Ltd.

2. Orders are not reserved until full payment is received.

 

ORDER delivery/collection policy

Orders will be available for collection at the location selected at the time of purchase. 

MAS CAMP – WOODBROOK, PORT OF SPAIN, TRINIDAD
For orders being collected at the “Mas Camp – Trinidad’, customers will be contacted via email to arrange a pickup time. Customers must be collect in person with a valid form of Government ID. Persons may collect packages in their name only.

MELÉ – MOON PALACE RESORT, CANCUN
For orders being being collected at ‘Melé – Cancun’, customers must be collect in person at Moon Palace Resort Cancun with a valid form of Government ID. Persons may collect packages in their name only.

 

CANCELLATION & REFUND POLICY

Please note that all costumes are custom-made items, therefore once payment is made, it is non-refundable. Additionally, there will be:
– NO exchange or switching of sections.
– NO changing of measurements or sizes.
– NO Returns accepted.

If Melé Destinations – Cancun is postponed due to unforeseen circumstances and you selected ‘Pickup at Melé’, your order will be shipped to your preferred address (subject to shipping fees).